Welcome To
FAQ
Product Questions
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Approximately 70 LPs.
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We recommend stacking no more than 4 cubes high.
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Yes! The feet rest inside the top of the base to lock them into place.
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Each drawer holds about 50 7" records, so the unit holds around 150 45s.
Shipping & Delivery
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Typical lead times are listed on all product pages. The lead times are how long it takes us to ship the product. Transit times vary based on your location. Most locations within the US take 2-5 days in transit.
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Shipping rates can vary depending on your region and are calculated at checkout.
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No, we do not offer free shipping.
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Yes, we ship our products all over the globe.
Shipping is calculated at checkout based on your location. If the shipping calculator isn't working, reach out to us and we'll get a shipping quote for you.Because our products ship fully assembled, global shipping costs are high. Sometimes higher than the cost of the product.
Returns & Refunds
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You can read more about our return and refund policy here.
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Unless a return is due to warranty, all shipping costs (including the return shipping) are handled by the customer.
Warranty & Repair
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Yes, our products are guaranteed to be free from defects in workmanship for a period of one year. Please notify us within 7 days of receipt if the product arrives damaged so we can file a claim with the shipping carrier. You can read more details on our warranty here.
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Yes, we offer replacement parts as well as repairs for most of our products. If your product requires a repair that is not covered by the warranty, please contact us.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.